5-star campsite in the Loire Valley, with heated pool and animations, Castel Parc de Fierbois offers mobile homes, chalets, tree houses and camping pitches.
Type of stay : Family with child(ren)
Accommodation : Castels Premium Pitch - Electricity 16 A - Water - Drainage point
Period of stay : From 20/08/2023 to 27/08/2023
The establishment
Really nice campsite with great activities for my son 12 and staff are very helpful thanks
Accommodation review
Exactly as descried, pitch and facilities were clean and ready when we arrived. thanks
Type of stay : Family with child(ren)
Accommodation : Grand Confort Pitch - Electricity 16 A - Water - Drainage point -
Period of stay : From 21/08/2023 to 24/08/2023
The establishment
we stayed here a few years ago and it was lovely to come back again
no
Accommodation review
good, large pitch
no
Establishment response :
Merci de votre avis, et tres heureux que vous ayez apprécié votre séjour.
Type of stay : OAP couple
Accommodation : Confort Pitch - Electricity 10 A -
Period of stay : From 27/08/2023 to 31/08/2023
The establishment
The facilities are of a good standard especially the sanitary facilities. There is a good size shop. The on site lake and nature facilities are very pleasant.
Although the site is open to 3rd September the restaurant menu was already limited by 27th August with a number of items unavailable.
Accommodation review
The Pitch was large and flat and conveniently served by electricity and water.
Establishment response :
Merci de votre avis, et heureux que vous ayez apprécié votre séjour. Nous prenons note de votre remarque concernant le restaurant.
Type of stay : Family with teenager(s)
Accommodation : Grand Confort Pitch - Electricity 16 A - Water - Drainage point -
Period of stay : From 21/08/2023 to 28/08/2023
The establishment
Pool area great and along with lake was plenty to do
Lack of hot water for washing up dishes in the evening
Accommodation review
Good size pitch
Establishment response :
Merci de votre retour, et heureux de lire que vous avez aimé votre séjour. Nous prenons bonne note de vos remarques concernant l'eau chaude des sanitaires.
Type of stay : Family with child(ren)
The establishment
Fantastic outdoors based campsite with good pitches, facilities & activities
Some activities on limited days - specifically parcours/ zip and canoeing not being available on a Saturday
Accommodation review
Large pitch
Establishment response :
Merci de votre retour, et heureux de lire que vous avez aimé votre séjour. Nous prenons bonne note de vos remarques concernant les jours de fermeture de certains activtés le samedi qui est le jour des départs et des arrivées. Peu de demande en général ...
Type of stay : Family with child(ren)
Accommodation : Grand Confort Pitch - Forest area - Electricity 16 A - Water - Drainage point -
Period of stay : From 10/08/2023 to 16/08/2023
The establishment
Great pool, facilities, lovely setting
Pitch more level, entertainment went on past 1030pm so couldn't sleep
Accommodation review
Good size, electric nearby
More level
Establishment response :
Merci de votre retour, et heureux de lire que vous avez aimé votre séjour. Nous prenons bonne note de vos remarques concernant le bruit le soir. Notre engagement est que le calme revienne à 23h. Désolés que cela ne vous ait pas convenu.
Type of stay : Family with child(ren)
Accommodation : Castels Premium Pitch - Electricity 16 A - Water - Drainage point
Period of stay : From 19/08/2023 to 25/08/2023
The establishment
Entertainment and pool facilities
A few issues with cold water in the washing area and showers but it didn’t impact the enjoyment of our week.
Accommodation review
Great size and plenty of shade
BBQ full and dirty when we arrived
Establishment response :
Merci de votre retour, et très heureux de lire que vous avez aimé votre séjour.
Type of stay : Other
Accommodation : Confort Pitch - Electricity 10 A -
Period of stay : From 25/08/2023 to 26/08/2023
The establishment
Nice modern showers
Lack of food in shop Unkempt grass+garden areas made place look run down and uncared for Being woken at 3am by dog barking constantly for half an hour
Accommodation review
Spacious pitch
Long grass
Establishment response :
Merci de votre retour, nous prenons note de vos commentaires
Type of stay : Family with teenager(s)
Accommodation : Pitch Castels Suite with individual toilet block - Electricity 16 A - Water - Drainage point -
Period of stay : From 19/08/2023 to 25/08/2023
The establishment
The lake is fantastic. All of the staff we met were friendly and helpful.
Pot holes in the camping roads. Cobwebs in the main toilets. I would expect a 5 star site to take care of these details.
Accommodation review
Great size & the private sanitary block was well done.
Would be good to have a shower screen/curtain to stop the shower getting the whole area wet.
Establishment response :
Merci de votre retour, et heureux de lire que vous avez aimé votre séjour. Nous prenons note de vos suggestions.
Type of stay : Family with child(ren)
Accommodation : Confort Pitch - Electricity 10 A -
Period of stay : From 18/08/2023 to 20/08/2023
The establishment
We loved the slides and the lake
Accommodation review
Great spacious pitch
Establishment response :
Merci de votre retour, et très heureux de lire que vous avez aimé votre séjour.
Type of stay : Family with child(ren)
Accommodation : Castels Premium Pitch - Electricity 16 A - Water - Drainage point
Period of stay : From 10/08/2023 to 18/08/2023
The establishment
The pools and the space was great - it’s a big campsite but it was nice to have the space to walk around away from the tents ( in the woods and on the lake) having a shed for all the extra utilities on the pitch was great and the free laser quest game was great fun
I found some staff Reception staff were vague and sometime actively unhelpful with enquiries about activities and also when complaints were raised. It didn’t always feel like a four star campsite when there was no hot water or loo paper by 10pm at night. The entertainments were very noisy until at least 11, could have turned the volume down for 10.30pm onwards.
Accommodation review
The main pool and flumes are great - our kids adored it and would happily spend all day there. The location on the lake is lovely as we’re the forest pitches we liked having the extra amenities of the fridge etc and the sanitary blocks were clean and tidy most of the time.
There was a lack of hot water in the toilet blocks and problems with our fridge on arrival . On a four star campsite I would expect problems with no hot water in the showers and washing up areas in the evenings. Toilets often ran out of toilet paper by 11pm. Sorting waste is fine but not if there are no recycling points in the main site and you have to go all the way to the end of the campsite to recycle. No drain points under the water taps - so it got quite boggy near the taps Our pitch didn’t have much shade and faced the back of the toilet block - needed much more planting
Establishment response :
Merci de votre fedd abck, nous prenons note de vos commentaires.
Type of stay : Family with teenager(s)
Accommodation : Grand Confort Pitch - Forest area - Electricity 16 A - Water - Drainage point -
Period of stay : From 17/08/2023 to 20/08/2023
The establishment
We stayed here previously, the site has gone down hill.
Poor welcome on site, not enough staff at main bar, pitches and paths poorly maintained. Cold water for dishes and evening showers. Bit expensive for €100 per night.
Accommodation review
Supermarket staff friendly and helpful.
Cold water in washing area
Establishment response :
merci de votre retour, et surtout désolés de votre déception.
Type of stay : Family with child(ren)
Accommodation : Grand Confort Pitch - Electricity 16 A - Water - Drainage point -
Period of stay : From 07/08/2023 to 17/08/2023
The establishment
Loved the pool and range of activities.
The restaurant was a little disappointing.
Accommodation review
Loved the privacy and space.
Nothing
Establishment response :
Notre choix de votre retour. Nous sommes très heureux que vous ayez apprécie votre séjour. Nous prenons note de votre commentaire sur le restaurant. Nous espérons vous revoir bientot.
Type of stay : Family with teenager(s)
Accommodation : Grand Confort Pitch - Electricity 16 A - Water - Drainage point -
Period of stay : From 05/08/2023 to 19/08/2023
The establishment
Shop was well stocked, walks were signposted and shop was well stocked. We enjoyed some of the entertainment at the bar.
Pitch was not as advertised. Staff were rude and dismissive. Parc not as well maintained as we had expected for a 5 star castles site. We visited this parc 6 years ago this was not the same site, run down and not maintained. Glass panels smashed around the pool, shower blocks cold and dirty, pitches overgrown, weeds on flower beds. The staff at the bar on particular were very rude to our teenage children on more than one occasion. Overall a very disappointing stay, we will not be returning.
Accommodation review
Reasonably flat and sunny.
Pitch was small and overgrown not as advertised. We had to swap pitches as we couldn’t fit our caravan and awning on it, we found the pitches to very unfairly sized across the site and not as advertised, not fair when you are paying the same price, we were placed in front of staff accommodation, staff in the accommodation were rude and shouted at more than one occasion as the dog was barking at another dog who was leashed at one of your site chalets for long periods of times on his own. There was also a strong smell of cannabis , loud music and shouting on several occasions late at night
Establishment response :
Merci de votre retour, et désolés de lire votre deception. Nous prenons note de vos commentaires.
Type of stay : Family with child(ren)
Accommodation : Grand Confort Pitch - Forest area - Electricity 16 A - Water - Drainage point -
Period of stay : From 13/08/2023 to 18/08/2023
The establishment
Pool and facilities were great. Evening entertainment was fun and the refurbed toilets/showers were nice. Would definitely come to stay again.
The lifeguards in the pool don’t really lifeguard so you need to treat the pool as not lifeguarded. The bins were overflowing at the bin storage area.
Accommodation review
Great pitch, would use again.
Establishment response :
Merci de vos observations, nous en prenons bonne note.
Address :
Parc de Fierbois
37800 Sainte Catherine De Fierbois
Centre-Loire Valley - France
